Munaeem's Blog

BackgammonMasters has introduced Live Customer Support Feature in their software to facilitate players to get help from the support team to resolve their technical issues or disputes.

The Live Support button is on the right side of the screen. When you click on the button it will display a window and ask you to specify the type of the problem. You should select the option which describes your problem. It will connect to the live support after asking one or two questions. I tested the live support myself. I found them very responsive and friendly. Live Customer Support Feature is available to English speaking players at the moment. They will add Live Customer Support for other languages in future. Players were waiting for this feature for a long time. I believe this will help BackgammonMasters establish good relationship their customers.

BackgammonMasters has established itself as market leader in backgammon online. The reason behind its success is innovations in response to demands of their customers. They have launched popular games like poker, perudo and blackjack. The quality of their software is very good. Graphics are stunning. You can play all games from a single lobby. Recently, they have launched real money 21 blackjack.